At Loz Life, the Get Back Your Mojo coaching program is designed to work in real life. It is built for busy humans who want structure, support and sustainable results.

We believe in the system.

But we also believe in shared responsibility.

Results do not come from access alone.

They come from engagement.

That is why we offer the Get Back Your Mojo 90-Day Winback Guarantee for clients who fully commit to the process and can demonstrate that, despite doing the work, they experienced no measurable improvement.

The Get Back Your Mojo 90-Day Winback Guarantee

If you complete three full months of the Get Back Your Mojo coaching program and can show that you followed the system as designed yet experienced no measurable improvement in performance or overall wellbeing, you qualify for the Loz Life 90-Day Winback Guarantee.

This guarantee exists to support clients who genuinely commit to the process and apply the system consistently while maintaining clear standards of accountability.

The Winback Guarantee applies specifically to the Get Back Your Mojo coaching program and is available to clients who complete the participation criteria outlined below.

Commitment Requirements

To qualify for the Winback Guarantee, you must demonstrate consistent participation in the coaching process.

You must have:

Maintained at least 80% compliance with food tracking.
Logged at least 80% of prescribed workouts.
Completed at least 80% of required weekly check-ins.
Completed all monthly check-ins, including required progress uploads.

In addition, you must be able to demonstrate that you implemented the suggested actions and strategies within the program content you consumed. This includes applying recommended adjustments to nutrition, training, recovery and habits discussed during coaching.

This guarantee is designed for clients who genuinely engaged with the process and applied the guidance consistently.

Evidence Requirements

To assess eligibility, you will need to provide objective evidence of compliance and lack of improvement.

This may include:

Your food tracking history within the coaching platform
Workout logs demonstrating adherence to the plan
Weekly and monthly check-in submissions
Body composition data and progress photos
Performance markers such as strength, endurance or training progression
Relevant wellbeing indicators where tracked

The purpose of this evidence is not to scrutinise you but to fairly assess whether the system was followed and whether meaningful change occurred.

Winback Options

If you meet all criteria and your eligibility is confirmed after the 90-day review, you may choose one of the following winback options.

Option 1: Coaching Extension

Your coaching payments will be credited and applied toward an extended coaching period. The value of your payments will be divided across the following 6 months or 24 weeks so you can continue receiving guidance and support while working toward the results you came for.

Option 2: Full Refund

If you prefer not to continue coaching, you may request a full refund once all required criteria and evidence have been verified and approved by the Loz Life team.

These options exist to ensure that clients who genuinely committed to the process are treated fairly while maintaining the integrity of the program.

How to Request a Winback Review

If you believe you meet the criteria, you must submit your request in writing to [email protected] within 14 days of completing your third month in the program.

Your request should include:

A clear statement that you are requesting a review under the Get Back Your Mojo 90-Day Winback Guarantee
Confirmation that you maintained at least 80% compliance across required areas in MyPTHub
All relevant supporting evidence

Requests will be reviewed within 14 business days. If approved, your selected winback option will be processed.

What This Guarantee Does Not Cover

This guarantee does not apply if:

You disengaged from the program without communication
You did not maintain at least 80% compliance with tracking, workouts and check-ins in MyPTHub
You did not implement the recommended actions or strategies provided
You request a review after the three month period has passed
Your dissatisfaction is subjective and cannot be supported with evidence of compliance and lack of measurable change
You changed participation level, paused engagement or materially altered your commitment during the guarantee period

This policy exists to protect both you and the integrity of the program. It ensures that clients who genuinely apply the system are supported fairly while maintaining clear standards around accountability.

Our Commitment to You

The Get Back Your Mojo Program is built around simplicity, structure and sustainable progress. We are committed to providing clear guidance, professional support and a system that works when followed.

In return, we ask that you meet the process with consistency and honesty.

If you do that, we stand confidently behind what we deliver.

If you have any questions before enrolling, please contact [email protected]

If you want, I can also show you one small tweak that makes this guarantee psychologically stronger for sales pages while still protecting you legally. Coaches who use this version often see higher conversions.